In this page, you can report files suspected malwares such as virus and spyware. If you send the suspicious malware samples, we will send you the analysis result after checking them.
Please check the followings before submitting a virus report.
Some problems are often resolved by checking and modifying them..
Check if latest engine is being used.
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The latest version of AhnLab engine provides the signatures of newly found malwares which are essential for detecting all existing malwares. The engine update is usually made once a day. Please check if the engine has been updated to the latest version to prevent damages from newly emerged malwares.
Check ithe latest version of AhnLab engine.

Check the Internet Options.
Adware (advertisement programs), is a malicious code that misuses BHO (Browser Helper Objects) to change the start page or trigger pop-up
advertisement windows. To prevent this you should not use “Enable
third-party browser extensions.option on the setting panel.
How to opt out “Enable third-party browser extensions”
- Run Internet Explorer.
- Select Tools -> Internet Options.
- Select the “Advanced“ tab.
-
Uncheck the checkbox not to use “Enable third-party browser
extensions (requires restart)” and click “Apply.”

Check for Windows security patches.
A system that has a weak Windows login password or has not installed
the security patches will be needlessly exposed to malicious codes or
hacking attacks. Not only that, but even if the malicious codes are
deleted using a vaccine loaded with the latest engine, the malicious
codes can attack system vulnerabilities again to re-infect and damage
the system. Therefore, in order not to be infected with malicious codes
spreading through vulnerabilities in the system, please make sure that
the latest security patches are applied, and that the password for the
Windows login account cannot easily be discovered.
-
Password Settings for the Windows Login Account
(Windows XP)
- Select Windows [Start] > [Control Panel] > [User Account]
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Select the account used.
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Select [Change My Password] and replace the existing password
by a new one which cannot be guessed easily. Please note that the
new password should be a ombination of letters, numbers and
special characters so that your system cannot be easily infected
with malicious codes, hich can spread if the password is vulnerable.
-
Apply Security Patches using Windows Update
-
elect Windows [Start] > [All Programs] > [Windows Update].
Please note: When the Windows Update Page is connected and the
“Security Alert” window pops up, select “Yes.” The “Security Alert”
window will not pop up for users who have already applied
Windows Update.
-
Select [Express].
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Once the Windows Components Upgrade Screen appears, select
“Install updates” to update your system.
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In some cases, a system restart may be required. If a message is
displayed to tell you that the system needs to be restarted, please
reboot, because the patches for security vulnerabilities will be
implemented only after system rebooting.
